For Customers

This is why you want IC-1 on the Team

IC-1 Solutions Customers

WE DELIVER.

Many federal contracting companies know how to “talk the talk” when writing proposals; they know how to write technical volumes… they know how to “price to win”. However, upon award of a contract, why do these companies provide different, (less qualified) people than they bid? Why do the companies fail to deliver the right people, for the most challenging positions?   In an attempt to save-face and bill-hours, they place inexperienced staff on the job – not what was promised in their perfect proposals.

IC-1 Solutions has a proprietary, industry-leading approach to contract delivery.

HOW DO WE DO THIS?

"IC-1 Delivery Operations"

RECRUITING METHODOLOGIES

recruit-methodNo one does it better than us. IC-1 Solutions has set the standard on recruiting in the cleared community. Our proprietary method, Delivery Operations, has become recognized as the most effective recruitment program in the industry.  IC-1 Solutions recruiting staff are held to a standard of excellence unlike any HR or recruiting staff in the world.  As a result, we have proven to outperform both small and large companies in delivering the right people.

PROCESS (INTENSELY MANAGED)

IC-Solutions Ops 2IC-1 has developed a superior process for managing the delivery to our contracts. Every day, we hold Delivery Operations SCRUMs to ensure we are delivering resources at lightening-speed. These meetings are intense and designed to over-communicate who’s accountable in the recruitment/hiring process.  When a customer sees our logo, they can trust that there will be no back outs, no last-minute surprises, no problems. In order to delivery Agile IT solutions, your Hiring and Onboarding processes must also be Agile.

ONBOARDING SYSTEMS

IC-1 Solutions Ops 3Should a company use the same onboarding system to hire an uncleared Janitor as they would to hire a fully-cleared Engineer? We think not. We’ve never seen a commercially available HR tool that fully accounts for the nuances of hiring in the cleared community… So  IC-1 Solutions has developed our own.  Our custom-built Applicant Tracking and Onboarding System is called IC-Delivery Pro. This one-of-a-kind system allows us to automate the entire onboarding process – specifically designed for cleared, federal contracts. IC-Delivery pro enables us to onboard employees in a fraction of the time as the industry average.

 

All our systems are in line with DCAA standards!

Back Office Support

At IC-1 Solutions, our mission-focused responsiveness does not stop at Delivery Operations. Our industry-leading accounting and invoicing systems give us the ability to provide the data our customers need with the click of a button. We pride ourselves in “same-day-turnaround” on NDAs, PIAs, TA’s, Pricing-Drills, and RFIs.

Customer Service

IC-1 Solutions views customer service as a philosophy to be embraced by every employee of the company, recognizing that there are both external and internal customers. We pride ourselves on patience, attentiveness, clear communication, and positive language when executing even the most complex of tasks for our customers.

We truly are, people people.